Can I cancel my move?

The following applies to all local moves:

Should you need to cancel your service, you can do so free of charge in the first 48 hours after booking. If you cancel after 48 hours, we will charge a 10 percent deposit of the estimate for your service. If you have to cancel after Bellhop collects this deposit, it will not be returned.

If you cancel within 72 hours of your reservation date, you will forfeit your previously collected 10% deposit and be charged a $200 late cancellation fee.

The following applies to all long-distance moves:

Should you need to cancel your service, you can do so free of charge in the first 48 hours after booking. This is when you’re charged a 10 percent deposit of the estimate for your service. If you have to cancel after Bellhop collects this deposit, it will not be returned.